I got a call from a reader today with a complaint. His name was Al, from Rockville. Al said that he had a beef, although he sure sounded friendly. With some callers, you can tell that they’re frustrated. With Al, he more or less just wanted to talk to someone.
It turns out that someone gave Al a gift subscription to Minnesota Moments for Christmas. Trouble is, he got his January/February 2008 issue before he received is November/December 2007 issue. This concerned him a bit.
I told him that due to an error at our printer, where the magazine is mailed from, the two issues got sent out in the wrong order. Actually, the November/December issue was just delayed until after the January/February issue had been mailed.
It’s just one of those things that happens from time to time. People are human. Mistakes are made.
I explained this to Al. He seemed fine with it. Then he wanted to know if I was “one of those Nistlers from the Watkins area?” I told him I was. Actually, I said, I grew up on a farm near Pearl Lake, which is near Kimball, which is near Watkins, which is near Eden Valley, where my Dad was born.
We had a nice chat. And to think, it all started with a complaint. So, if you have a complaint, give me a call. I’d be happy to chat with you just as long as you’re as pleasant as Al was.
Mike
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